Safe Deposit Box at Texas Capital Bank

Secure your most valuable possessions and important documents with a safe deposit box at Texas Capital Bank. Designed for clients who prioritize privacy, protection and peace of mind, our safe deposit facilities combine state-of-the-art security systems with strict access controls and professional custodial standards. Whether you need long-term storage for wills and deeds or short-term protection for heirlooms and backups, our safe deposit boxes offer a reliable, discreet solution.

Why Choose a Safe Deposit Box?

A safe deposit box provides physical security that goes beyond home safes and consumer-grade storage. Our vaults are constructed from reinforced materials, monitored 24/7 by advanced surveillance, and operated under a dual-control policy that ensures no single person can access your box without proper authorization. For sensitive items that must be preserved intact — such as original legal documents, irreplaceable jewelry, family heirlooms, collectible items, or digital media backups — a safe deposit box is an ideal protective environment.

Features and Security Measures

• High-Security Vault: Reinforced vault doors, ballistic-rated materials and engineered safe rooms designed to resist tampering.
• Continuous Surveillance: Digital camera systems and motion detection monitor access points and vault interiors.
• Dual-Control Access: Staff and customer authentication required for entry; multiple credentials and logs prevent unauthorized access.
• Electronic Access Logs: Every visit is logged with date and time to maintain accountability and traceability.
• Fire and Water Resistance: Vaults and boxes are designed to resist fire, smoke and incidental water exposure to protect paper documents and many valuables.
• Discrete Location: Boxes are stored in a secure, private area of the bank, accessible only to authorized customers and employees.
• Strict Privacy Protocols: Confidential handling ensures your identity and contents are protected under bank privacy practices.

Box Sizes and Storage Options

Our safe deposit boxes are available in multiple sizes to accommodate a wide range of needs, from small boxes suitable for passports and certificates to larger compartments for multiple binders, heirloom jewelry, or family archives. Available sizes typically include compact boxes for essential documents, medium boxes for collections and larger items, and oversized units for bulkier storage. The bank offers guidance to help you select the size that best fits the intended contents.

What You Can Store

Common items customers entrust to a safe deposit box include:

• Original birth certificates, marriage certificates, wills and trusts
• Property deeds, stock certificates and legal documents
• Jewelry, heirlooms and collectibles
• Insurance policies, military discharge papers and titles
• Backup media such as encrypted external hard drives or USB drives
• Family photos and irreplaceable paper records

Note: Certain items such as narcotics, perishable goods, and unlawful materials are prohibited. Items that require frequent access or active management may be better kept in other secure solutions.

Access, Privacy and Authorized Users

Access to your safe deposit box is strictly controlled. The primary box holder may designate authorized users or co-owners with signing authority. All authorized users must be verified and present valid identification upon each visit. The bank maintains a clear audit trail for every entry, and staff are unable to access the contents without the presence and authorization of the official box holder(s).

How to Rent a Box

1. Visit a branch location to view available sizes and ask questions about facilities and policies.
2. Complete the rental agreement and provide required identification and documentation for all named box holders.
3. Choose any authorized users or co-signers and have required signatures recorded on the agreement.
4. Receive your box keys (or dual-key access devices) and orientation on access procedures and rules.

Insurance and Liability

Safe deposit boxes offer secure physical protection, but bank-provided safe deposit services do not typically insure the contents. Customers are encouraged to review their homeowners, renters or specialized insurance policies to ensure appropriate coverage for items stored in a safe deposit box. The bank’s liability is governed by the rental agreement and applicable banking regulations. For high-value items, consider supplemental insurance or appraisal documentation.

Tips for Using a Safe Deposit Box

• Keep a written inventory of box contents and store a copy in a separate secure location or with a trusted attorney or executor.
• Label digital backups and maintain encryption and password records in a secure, separate location to ensure future access.
• Update authorized users and beneficiaries to reflect life changes such as marriage, divorce or death.
• Schedule periodic reviews of the box contents to confirm items remain relevant and properly documented.

Frequently Asked Questions

Can I access my box anytime? Access is subject to branch hours and bank policies. Visits must comply with scheduled hours of operation and security screening.

What happens if a box holder dies? Access and disposition are governed by the rental agreement and applicable law. The bank will require probate documents or other legal authorization before releasing contents to heirs or representatives.

Can I leave instructions inside the box? Yes, but it’s advisable to keep a separate record of critical instructions with trusted legal counsel or executor to avoid complications.

Final Note

A safe deposit box at Texas Capital Bank provides a trusted environment for protecting your most important assets. Combining modern security, privacy protections and professional oversight, the service is tailored for individuals who require dependable, confidential storage. For personalized guidance on selecting the right box and understanding rental terms, visit a branch to speak with a dedicated representative and tour our secure facilities.