Positive Pay in EverBank

Positive Pay at EverBank is an advanced fraud mitigation and payment validation service designed to protect corporate accounts from unauthorized check and ACH activity while streamlining treasury operations. By combining automated check and ACH file matching, configurable exception handling, secure data transmission and robust audit trails, EverBank’s Positive Pay helps businesses of all sizes preserve cash, reduce operational workload and improve control over outgoing payments and incoming electronic credits.

Core Functionality

At its core, Positive Pay compares items presented for payment against a pre-authorized issue file provided by the business. This issue file contains details of issued checks or ACH debits. When an item is presented to the bank, Positive Pay evaluates key attributes such as account number, check/transaction number, dollar amount and payee name. Items that match the issue file are paid automatically; exceptions are flagged for review according to rules set by the client.

Key Features

• Check Positive Pay: Validate each presented check against an issued check file with support for exact and fuzzy matching for payee names and amounts.
• ACH Positive Pay: Authorize or block ACH origination requests dynamically by comparing against approved ACH batches and templates.
• Automated Exception Management: Centralized dashboard for reviewing exceptions, with the ability to pay, return, or hold items and to escalate based on preconfigured thresholds.
• Custom Rules Engine: Create tolerance levels, authorized payee lists, monetary thresholds and exception routing workflows that reflect your treasury policies.
• Real-time Alerts and Notifications: Receive instant alerts for exceptions via the EverBank treasury portal or secure messaging channels for timely decision-making.
• Secure File Transmission: Upload issue files through secure protocols or integrate directly via APIs/host-to-host connections for automated daily delivery.
• Imaged Check Review: Access front and back check images to support investigation and approval workflows without needing to handle physical items.
• Role-based Access Controls: Multi-user access with user roles, dual-approval requirements and audit logging to support internal control and segregation of duties.
• Comprehensive Reporting: Detailed reconciliation reports, exception histories and audit-ready logs that support internal review and external compliance.

Benefits to Your Organization

Implementing Positive Pay through EverBank delivers multiple, tangible benefits:

• Fraud Reduction: Detect and intercept unauthorized checks and ACH transactions before funds leave your account, substantially lowering exposure to fraud losses.
• Operational Efficiency: Automate routine reconciliation and exception workflows to reduce manual processing time and free staff to focus on higher-value treasury tasks.
• Improved Cash Visibility: By confirming valid items and isolating exceptions quickly, you gain a clearer and more timely view of cash positions.
• Enhanced Controls and Compliance: Strong segregation of duties, auditable decision trails and configurable approval steps support regulatory and internal compliance requirements.
• Scalability: Suitable for small and mid-sized businesses as well as large enterprises, the solution adapts to transaction volumes and complexity.
• Reduced Costs: Lower the costs associated with fraud recovery, stop payments and manual reconciliation while improving predictability of cash flow.

Integration and Onboarding

EverBank provides flexible integration options to match your treasury operations. Clients can upload issue files manually through the secure treasury portal, schedule automated batch uploads, or implement direct host-to-host file transfers and APIs for seamless integration with ERP and accounting systems. During onboarding, EverBank’s implementation team works with your treasury and IT staff to configure file formats, build exception rules, establish user roles and conduct testing to ensure a smooth transition.

Security and Compliance

Security is embedded throughout the Positive Pay service. All data transmissions are encrypted, and sensitive account information is handled within secure, audited environments. The system supports multi-factor authentication, role-based permissions and comprehensive logging to ensure that every action is traceable. By enabling consistent application of verification rules and maintaining full audit trails, Positive Pay helps support regulatory expectations and internal governance standards.

Exception Workflow and User Experience

The EverBank Positive Pay dashboard centralizes exception handling into an intuitive interface designed for treasury staff and authorized approvers. Exceptions are displayed with context such as check image, issued file details and rule-based recommendations. Users can filter, sort and batch-process exceptions, apply bulk decisions for routine items or route complex exceptions for additional review. Notifications and escalation paths can be configured so that critical items receive immediate attention.

Reporting and Analytics

Robust reporting tools provide insight into exception trends, payment patterns and reconciliation outcomes. Scheduled reports and on-demand exports support month-end closing, audit requests and operational reviews. Analytics can help identify recurring issues such as check kiting attempts, altered payees, duplicate presentments or systemic entry errors, enabling process improvements and tighter internal controls.

Who Should Use Positive Pay

Positive Pay is ideal for organizations that issue checks or that are susceptible to unauthorized ACH debits, including corporations, nonprofits, municipalities, healthcare organizations and educational institutions. Any entity seeking stronger payment controls, faster reconciliation and proactive fraud prevention will find Positive Pay a valuable addition to their cash management toolkit.

Conclusion

EverBank’s Positive Pay offers a comprehensive blend of automated validation, configurable controls and secure workflows that help organizations reduce fraud risk, streamline treasury operations and enhance cash visibility. Through flexible integration, powerful exception management and enterprise-grade security, the service supports modern payment environments and evolving operational needs. Implementing Positive Pay is a strategic step toward stronger financial control and more efficient treasury management.

Address Bank: EverBank Plaza 301 W Bay St Jacksonville, Florida, U.S.
Bank: EverBank
Headquarters: Jacksonville, Florida
Products: Payments & Treasury
Type: Positive Pay