Overview

Person-to-person (P2P) payments at RBC Bank (Georgia), N.A. let you send and receive money quickly using your mobile device or online banking. Whether you are splitting a bill, paying a babysitter, sending aid to a family member, or reimbursing a coworker, P2P payments streamline the transaction without the need for cash or checks. The service is built into our digital banking ecosystem so you can manage transfers alongside your accounts, balances and transaction history.

Key Benefits

• Speed: Send and receive funds in minutes between enrolled users, reducing delays associated with traditional transfers.
• Convenience: Initiate payments from your smartphone or desktop—no envelopes, no trips to the branch.
• Ease of Use: A clear, guided flow allows you to select payees, enter amounts, and add memos in a few simple steps.
• Integrated Experience: Payments appear on your RBC Bank accounts and statements, making record-keeping and reconciliation straightforward.
• Flexible Funding Options: Use your eligible checking or savings account to fund transfers.
• Recipient Choice: Receive payments directly to your enrolled account—recipients do not need to handle cash or checks.

How It Works

1. Enroll: Sign in to digital banking and register your profile to enable P2P. Enrollment verifies your identity and links your eligible account(s).
2. Select a Recipient: Choose from your contacts, type an email or mobile number, or select a saved payee.
3. Enter Amount and Memo: Specify the payment amount and add an optional note to remind the recipient what the payment is for.
4. Confirm Funding Source: Choose the account that will fund the transfer. Review fees and delivery timing before confirming.
5. Send or Request: Complete the action—send money immediately or request funds from another user. Both sender and recipient receive confirmations.
6. Track and Manage: View payment status in your transaction history, cancel eligible transfers, and download receipts if needed.

Security and Privacy

Your security is our priority. P2P payments at RBC Bank (Georgia), N.A. are protected by multi-layered security measures:

• Encryption safeguards data transmissions between your device and our systems.
• Two-factor authentication (2FA) and secure sign-in protocols reduce unauthorized access risk.
• Fraud monitoring continuously analyzes transaction patterns and flags suspicious activity for review.
• Privacy controls limit the visibility of your personal information. Only necessary details are shared during a payment transaction.

We also provide guidance and alerts to help you avoid scams and social engineering attempts. Always confirm recipient details before sending funds and be cautious about requests from unknown sources.

When to Use P2P Payments

P2P payments are ideal for everyday peer transactions:

• Splitting dining or travel expenses among friends.
• Paying household staff, tutors, or caregivers.
• Sending gifts or emergency funds to family.
• Collecting contributions for group purchases or events.

While P2P is perfect for casual and small business-related transfers, it is not intended to replace merchant payment systems for retail purchases or formal payroll systems for employees requiring tax reporting and payroll services.

Fees and Limits

We keep pricing transparent. Typical P2P transfers between enrolled accounts have no fee when funding from a qualifying RBC Bank account and sent as a standard transfer. Expedited delivery options or transfers funded from non-eligible accounts may incur fees. Transaction limits help protect you and our services; these limits vary by customer profile and account type. Review available limits and any applicable fees in your digital banking settings before initiating higher-value transfers.

Tips for a Smooth Experience

• Verify recipient contact information before sending—mobile numbers and email addresses must match the recipient’s enrolled details.
• Keep your app and device operating system up to date to benefit from the latest security improvements.
• Enable biometric sign-in and multi-factor authentication for faster, more secure access.
• Use descriptive memos to make tracking and reimbursement easier for both parties.
• Save frequent recipients to speed up future transfers and reduce the chance of manual entry errors.

Support and Disputes

If you have questions about a payment, need help with enrollment, or believe a transaction is unauthorized, contact our customer support through your secure banking message center or visit a local branch during business hours. We provide tools to report and investigate disputes promptly. Keep transaction details and any relevant communications handy to expedite resolution.