Bill Pay — First Horizon National Corporation

Bill Pay from First Horizon National Corporation is a convenient, secure, and flexible way to manage recurring and one-time payments from a single, easy-to-use platform. Designed for both personal and small business customers, this service streamlines payment workflows, reduces the need for paper checks, and helps ensure bills are paid on time. Whether you need to pay utilities, credit cards, mortgage payments, rent, or vendors, Bill Pay centralizes your payables and gives you clear control over timing, amounts, and recipients.

Key Features

• Single dashboard for all bills: View upcoming due dates, payment status, and payment history in one place for quick oversight.
• Scheduled and recurring payments: Set up automatic recurring payments or schedule one-time payments in advance to avoid missed due dates.
• Flexible payee options: Add and manage multiple payees, customize payment nicknames, and categorize expenses for easier tracking.
• Multiple funding sources: Link eligible First Horizon accounts and select the preferred source at the time of payment.
• Payment editing and cancellation: Modify or cancel scheduled payments before processing when circumstances change.
• Payment reminders and notifications: Receive alerts for upcoming due dates, completed payments, and potential issues via email or in-app messages.
• Paperless statements and receipts: Access electronic receipts and archived payment records for tax, audit, or bookkeeping purposes.

How It Works

Setting up Bill Pay is simple and intuitive. After signing into your First Horizon online banking or mobile app, navigate to the Bill Pay section and add the payees you want to pay. Enter account details for each payee, choose an amount and a date, and submit the payment. The system will process the payment either electronically or by issuing a secure check on your behalf, depending on the payee’s enrollment and processing preferences. Once processed, payments are posted to the payee account and updated in your Bill Pay history.

Benefits for Personal Users

• Time savings: Automate routine payments to free up time and reduce manual effort each month.
• Improved organization: Consolidate all bills in one location to monitor cash flow and avoid late fees.
• Financial control: Schedule payments to align with paydays, reducing the risk of overdrafts and improving budget management.
• Record keeping: Maintain comprehensive payment records to simplify expense reporting and tax preparation.

Benefits for Small Businesses

• Streamlined vendor payments: Manage payable schedules for multiple suppliers and service providers from a single platform.
• Team access and permissions: Grant limited Bill Pay access to authorized staff, enabling delegation while maintaining oversight.
• Cash flow planning: Schedule payments strategically to match incoming receivables and preserve working capital.
• Audit trails: Maintain detailed payment histories and receipts for bookkeeping, payroll, and compliance needs.

Security and Fraud Protection

Security is a top priority. Bill Pay leverages industry-standard encryption, multi-factor authentication, and continuous monitoring to protect account information and transactions. Access controls and user permission settings help prevent unauthorized activity, while secure processes minimize the exposure associated with paper checks. First Horizon also provides guidance and tools to detect and report suspicious activity quickly.

Getting Started and Best Practices

To get started, sign into your First Horizon online banking or mobile app and enroll in Bill Pay. Add payees, confirm account details, and test with small payments if desired. For best results:

• Verify payee account numbers and billing addresses carefully before scheduling payments.
• Set up recurring payments for fixed monthly obligations to reduce administrative burden.
• Schedule payments a few days before due dates to account for processing times, especially for one-time or new payees.
• Monitor payment confirmations and reconcile them against your statements regularly.
• Use notifications to stay informed about upcoming payments and completed transactions.

Customer Support and Resources

First Horizon provides dedicated support for Bill Pay users through online resources, in-app help, and customer service channels. Support teams can assist with adding payees, troubleshooting payment issues, and explaining transaction status. Educational materials and FAQs are available to help customers understand processing timelines, electronic versus check payments, and steps to enhance security.

Why Choose Bill Pay from First Horizon

Bill Pay from First Horizon National Corporation combines convenience, control, and security to simplify bill management for individuals and businesses alike. With a clear, centralized interface, robust scheduling options, and strong protections against fraud, the service helps users reduce friction in their monthly finances while improving accuracy and record keeping. Whether you are reducing paper clutter, managing multiple vendor relationships, or ensuring timely payments for household bills, Bill Pay provides a reliable solution integrated with your First Horizon accounts.

Conclusion

Bill Pay is a practical, efficient, and secure tool for managing your financial obligations. By consolidating payments, automating recurring transactions, and providing transparent records, it empowers you to take control of your payment lifecycle with confidence. Enroll today through your online banking or mobile app to start simplifying bill payments and gaining greater clarity over your cash flow.

Address Bank: Memphis, Tennessee, U.S.
Bank: First Horizon National Corporation
Headquarters: Memphis
Products: Payments & Transfers
Type: Bill Pay